Medical equipment

We know how important your energy supply is, especially if you rely on it for medical equipment.

We can’t always predict when a storm or emergency situation may cause a power cut. But our supply partner can help with the Priority Services Register. They can make sure that your local network operator is aware you rely on your supply. They’ll do their utmost to prevent your supply from going off and, if it does, they’ll make sure that you get your power back on as a matter of urgency.

You can be added to the Priority Services Register if you rely on one or more of the following:

  • Home dialysis machine
  • Oxygen concentrator
  • Artificial ventilator
  • Stairlift
  • Adjustable bed

Once you’ve registered, your local network operator will let you know about any planned power cuts or essential maintenance in your area. And they’ll make every effort to ensure that disruption is kept to a minimum.

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