How often will I get a bill?

If you have opted for a paper or electronic bill, then you will receive this every quarter. A statement of account will be sent out to you every six months after your first year with us. Prior to this, and for all customers using Direct Debit who so wish, you will receive a statement of account every three months.

If you use a pre-payment meter, you won’t get a bill but you will receive an annual statement of account.

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