Ebico – Fair energy deals
0800 458 7689
0345 072 1940
for a quote
0800 458 7689
We are an energy provider whose mission is to help those affected by fuel poverty.
A Social Enterprise
Ebico is a fully certified social enterprise which means all our profit goes to helping people.
The fight against fuel poverty
There are over 2 million households in fuel poverty today.
Our customers have consistently rated our customer service as one of the best amongst energy companies.
Our energy partners
SSE and Robin Hood Energy are our chosen supply partners.
Partnering with us
We are open to forging close relationships with organisations that are keen to join us in the fight against fuel poverty.
Refer a friend
Refer a Friend scheme is currently under review.
We are committed to delivering fair energy deals for all British households
Our Customer Service
We pride ourselves in offering our customers a personal service.
Warm Home Discount
A scheme designed to provide financial help to low income and vulnerable households.
Extra Help for elderly, disabled or chronically sick customers.
Treating Customers Fairly
We are committed to giving you market-leading customer service and treating you fairly.
Making a complaint
Step-by-step guide to our complaints procedure to resolve your complaint quickly and efficiently.
Pay As You Go Meters
Also known as prepayment meters, allows you to pay for your gas and electricity as you use it.
If you are moving your home it is easy to take your Ebico energy with you to your new home.
Reporting power cuts and regional power distribution contact numbers
What to do if you think you have a gas leak, or can smell gas.
Terms and conditions
Terms and conditions, a PDF of our terms and conditions.
SignVideo Live Service
EquiGas & EquiPower customers can talk securely about their gas and electricity account using British Sign Language (BSL).
Debt Assignment Protocol
Switching to Ebico with debt of up to £500 on your Pay As You Go meter.
Energy saving tips
Increase the energy efficiency of your home and reduce your bills
If you have economy 7 meter then you are paying a higher rate during day, and lower rate during night. These meter are usually installed in properties with storage heaters.
Guide to Heating Systems
Compare the many different ways to heat your home.
Switching supplier is easy and, with a little preparation, quick and hassle-free.
The Green Deal was a Government initiative for home improvements that would reduce energy consumption in people’s homes.
Dedicated to fighting fuel poverty
Ebico Trust – Homepage
Any financial surplus goes to towards the fight against fuel poverty.
Keep up-to-date on our efforts to fight fuel poverty
Details of the Ebico Trust’s project to help fight against fuel poverty.
How to apply for funding
Details and guidance on how to apply for funding from Ebico Trust.
How the trust is doing
We have committed over £1million in grants to help tackle fuel poverty across England, Scotland and Wales.
The people behind The Ebico Trust and its mission.
fighting fuel poverty
by funding local community fuel poverty fighting projects
19th May 2016