Under the rules of Ofgem, the energy supply market’s regulator, electricity and gas must be delivered to your meter by a licensed supplier; so our partnership with SSE enables us to work with them to deliver energy to you. This means that Ebico customers will have an energy supply contract with SSE. SSE will also be the company that collects meter readings, sends out your Ebico bills and statements, and collects payment.
We chose SSE as our partner as they came top amongst the big six suppliers in uSwitch’s coveted customer service category from 2005 to 2013. We also like the fact that they maintain UK-based customer service centres.