SignVideo Live Service

Our SignVideo service allows you to talk securely about your gas and electricity using British Sign Language (BSL). A BSL interpreter will relay your call to us, allowing you to discuss anything relating to your account.

Contacting us via SignVideo Service

Use the link below to connect to a SignVideo BSL interpreter. Let them know you’d like to contact Ebico energy provider. They’ll relay your call to a trained Ebico customer service adviser. You can explain what you’d like to discuss before they connect you.

Our SignVideo service is available Monday to Friday from 8am to 6pm.

connect to a SignVideo BSL interpreter