Ebico â€“ Once again in the top-3 energy suppliers in the annual Which? Customer Satisfaction Survey
Weâ€™ve never been out of the top-5 since weâ€™ve been included in the survey, but now, of course thereâ€™s a lot more competition out there.Â But thereâ€™s a lot more to a great Which? score than just price and, as Which? themselves point out, â€œEbico has managed to answer calls to customer services in less than 30 seconds on average in all of our five mystery shopping investigations so farâ€.
Phil Levermore, MD of Ebico, responded to the result, â€œIâ€™d like to thank all our customers who took part in the survey and scored us so highly.Â The whole team worked really hard to provide our customers with great service, and itâ€™s wonderful to see this work being recognised.Â Third-place is great, but weâ€™ll be striving for the coveted Which? Recommended Provider rating next year.â€
Read more:Â http://www.which.co.uk/reviews/energy-companies/article/best-and-worst-energy-companiesÂ – Which?