The Warm Home Discount scheme is back for the winter of 2018/19
We are pleased to announce that, along with our supply partner Robin Hood Energy, we will be participating in the Warm Home Discount (WHD) scheme this winter and will be able to offer the WHD credit to customers that are in the schemeâ€™s â€˜Core Groupâ€™. These are customers who receive the Guaranteed Credit element of Pension Credit. The Department for Work and Pensions (DWP) will provide us with the details of those of our customers who are registered for the Guaranteed Credit element of Pension Credit and we will process that information as soon as we receive it.
Core Group credit customers will have the payment automatically applied to their account and it will be shown as credit on their bill or statement.
Core Group SMART Pay as You Go metered customers will have their meter credited automatically.
Core Group traditional Pay As You Go metered customers will receive a top up voucher which can be redeemed for a Pay As You Go Meter credit at the local Post Office.
Ebico CEO, Phil Levermore, said, â€œWeâ€™re delighted to be participating in the Warm Home Discount Scheme this year. Ebico was set-up 20 years ago to tackle fuel poverty in Britain, and the WHD payments will provide much-needed help to many financially vulnerable homes this winter.â€